Conversational, Generative and Agentic AI in Banking Operations
With the proliferation of Conversation AI, Generative AI and Agentic AI into almost every walk of human life, I wanted to explore how this can be and is being leveraged in different industries. According to OpenAI, Morgan Stanley is leveraging Generative AI (GPT4) to power an internal-facing chatbot that performs a comprehensive search of wealth management content, …
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