Conversation Analytics
AI/ML-powered insights into conversations with Dialogflow bots
Conversation Analytics provides actionable insights into human-to-bot interactions. Objective is to analyze conversations – and re-train the bots to increase bot adoption rate driving the real value & ROI from chat & voice bots.
The platform is built on conversation logs with advanced ML & NPL techniques to drive deeper analysis, covering wide range of metrics including sessions, user engagement rate, confidence levels, user sentiment analysis, failed conversations and many more.
Key Features
Advanced Analytics
Go beyond standard Dialogflow analytics to discover opportunities that drive bot adoption rate.
Rich Visualizations
Logs are made beautiful with rich visualizations built on Google Data Studio & Looker.
Enterprise Ready
Optimized for performance, scalability, security and compliance for the regulated industries.
Modern Architecture
Server less architecture, completely built on Google Cloud Platform with native services.
Google Dialogflow + Dataflix Messenger
Integrate Dialogflow (formerly API.AI) chatbots with websites and apps using Dataflix Messenger delivering rich conversational experiences.
