Conversation Analytics

AI/ML-powered insights into conversations with Dialogflow bots

Conversation Analytics provides actionable insights into human-to-bot interactions. Objective is to analyze conversations – and re-train the bots to increase bot adoption rate driving the real value & ROI from chat & voice bots.

The platform is built on conversation logs with advanced ML & NLP techniques to drive deeper analysis, covering wide range of metrics including sessions, user engagement rate, confidence levels, user sentiment analysis, failed conversations and many more.

Key Features

Advanced Analytics

Go beyond standard Dialogflow analytics to discover opportunities that drive bot adoption rate.

Rich Visualizations

Logs are made beautiful with rich visualizations built on Google Data Studio & Looker.

Enterprise Ready

Optimized for performance, scalability, security and compliance for the regulated industries.

Modern Architecture

Server less architecture, completely built on Google Cloud Platform with native services.

Google Dialogflow + Dataflix Messenger

Integrate Dialogflow (formerly API.AI) chatbots with websites and apps using Dataflix Messenger delivering rich conversational experiences.


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