Enterprises using “G Suite” for business have been growing in the last few years.For businesses using G Suite for corporate email, MicroStrategy for analytics, and MicroStrategy Distribution Services for delivering reports & dashboards via emails, there are some steps to be followed by G Suite administrator & MicroStrategy administrator to configure the system. We thought we will take a few minutes and detail this out.MicroStrategy Distribution Services transmits in one of the two ways – “Direct Mode” & “Smart Host”. Direct mode using the recipient’s email domain incoming setting to deliver emails. Example: When email is sent to, email incoming setting are used. Smart host uses the details provided by the administrator.G-Suite’s SMTP relay service can be used as “Smart host” to configure distribution services. Below is the step-by-step approach:G-Suite administrator should enable “SMTP relay service” under “Google Apps > Setting for Gmail > Advanced Settings”.

  1. Under “1. Allowed Senders” one of the three options can be selected.
  2. Under “2. Authentication”, check “Only accept mail from the specified IP addresses:” and provide the IP address of the MicroStrategy I-Server.
  3. “Require TLS encryption:” should be UNCHECKED as MicroStrategy does not support this feature at this time.

After the above steps are completed, under MicroStrategy “Administration > Devices” a new device can be created or existing device can be modified to use “Smart Host”.

  1. IP Address / Server Name should be “”
  2. Port number should be set to 25.
  3. “Always use smart host” should be checked.
  4. Under “Transmitters” edit “Email” to change the “From” and “Reply-to” email addresses. Both should be from the same domain where SMTP reply service is configured. Based on the above example it should be “”

The above device that is created/modified should be used when configuring new email addresses. This will let MicroStrategy distribution services send out emails using G-Suite SMTP service.Hope this helps!

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